Refund Policy
Refund rules for memberships, reports, credits, digital downloads, and paid collector tools.
Membership Refunds
Refund eligibility may depend on the plan, timing, usage, and payment processor rules. Contact support with the account email and transaction details.
Digital Products and Reports
Digital reports, scan credits, and downloads may be non-refundable after delivery or use unless required by law or a clear processing error occurred.
Disputes
Contact support before filing a payment dispute so access issues, duplicate charges, or account problems can be reviewed.
Legal note
This page is operational policy, not legal advice.
If you have a legal, privacy, accessibility, or billing concern, contact the site so the right record or policy can be reviewed.
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